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Stop the Leak: A Guide to Furnace Water Leaks and Their Solutions

Stop the Leak: A Guide to Furnace Water Leaks and Their Solutions

Why Your Furnace is Leaking Water: Understanding the Basics

A furnace leaking water is an alarming findy. A puddle around your furnace isn't just a mess; it signals a problem that could lead to expensive repairs, electrical hazards, or even carbon monoxide exposure.

Quick Diagnosis Guide:

  • High-efficiency furnace (PVC pipes): Likely condensate drain issues, pump failure, or heat exchanger problems.
  • Standard-efficiency furnace (metal pipe): Usually humidifier leaks, AC drain clogs, or external water sources.
  • Both types: Clogged air filters, blocked vents, or frozen coils can cause leaks.

Most furnace leaks have straightforward causes. The key is identifying your furnace type.

High-efficiency furnaces produce water via condensation. When this drainage system fails, leaks occur. Standard-efficiency furnaces don't produce water, so any leak comes from an attached component like a humidifier or your AC system.

Quick action prevents costly water damage. Some fixes are simple DIY tasks, while others require professional help, especially when safety is a concern.

Infographic showing the difference between high-efficiency condensing furnaces with PVC vent pipes that produce condensation versus standard-efficiency non-condensing furnaces with metal vent pipes that do not produce water, including common leak sources for each type - furnace leaking water infographic

First Steps: What to Do When You Find a Leak

When you find your furnace leaking water, taking immediate, calm steps can prevent damage and ensure your safety.

First, address the safety risk of water and electricity. Turn off all power to the furnace by:

  1. Setting the thermostat to "OFF."
  2. Flipping the furnace power switch (usually near the unit) to "OFF."
  3. Switching off the furnace circuit breaker at your main electrical panel.

If you have a gas furnace, also turn off the gas supply using the shut-off valve on the gas line.

Once the power is off, clean up the water with towels or a wet/dry vacuum to prevent it from spreading and causing damage to floors, walls, or the furnace itself.

Before diagnosing the cause, you need to identify your furnace type. Our Tips for Troubleshooting Furnace Problems can help you get started.

Identifying Your Furnace Type

Knowing your furnace type is key to finding the leak's source. Here’s how to tell them apart:

  • High-Efficiency (Condensing) Furnace: These models have an AFUE rating of 90% or higher. The easiest way to identify one is by the two PVC vent pipes (usually white plastic) that exit the unit.

2 PVC vent pipes - furnace leaking water

  • Standard-Efficiency (Non-Condensing) Furnace: These older units have an AFUE rating below 90%. They are identified by a single metal vent pipe (flue) that carries hot exhaust out of your home.

metal vent pipe - furnace leaking water

The Annual fuel utilization efficiency (AFUE) rating measures how efficiently a furnace converts fuel to heat. This distinction is vital because the reasons for a furnace leaking water differ greatly between the two types.

Why Is My Furnace Leaking Water? Common Causes & Solutions

Now that you've identified your furnace type, let's explore why your furnace is leaking water. The cause depends heavily on your furnace model. Most leaks stem from a few common issues with straightforward solutions. For more details, see our Furnace Repair Issues & Solutions guide.

High-efficiency furnaces produce water during normal operation, so leaks indicate a drainage problem. Standard-efficiency furnaces do not, meaning a leak comes from an external source.

Leaks in High-Efficiency (Condensing) Furnaces

High-efficiency furnaces use a secondary heat exchanger to cool exhaust gases until water vapor condenses. This water is normal, but it must drain properly. If the drainage system fails, your furnace leaking water is the result.

  • Clogged Condensate Drain Line: This PVC pipe carries water away but can get blocked by algae, mold, or debris, causing water to back up and overflow.
  • Condensate Trap Blockage: This U-shaped pipe prevents exhaust gases from escaping. If it gets clogged with sludge, water backs up.
  • Faulty Condensate Pump: Many furnaces use a pump to move water to a drain. These pumps can fail due to mechanical or electrical issues, leaving water with nowhere to go.

Condensate pump - furnace leaking water

  • Cracked Inducer Assembly: This fan handles corrosive condensate and can crack over time. This not only causes leaks but can also allow dangerous exhaust gases into your home. You can learn More about high efficiency furnaces to understand their operation.

Leaks in Standard-Efficiency (Non-Condensing) Furnaces

Standard-efficiency furnaces do not produce water. If you find a leak, it's coming from an external source.

  • Leaky Humidifier: Whole-house humidifiers are connected to your water supply. A problem with the water line, connections, or the unit itself can cause leaks near your furnace.

furnace humidifier - furnace leaking water

  • Improperly Sized Flue Pipe: If the metal flue pipe is too large or improperly sloped, hot exhaust gases can cool too quickly, creating condensation that drips back down.
  • Central AC Drain Line Clog: This is a very common cause. The AC's evaporator coil sits above the furnace and produces condensation. If its drain line clogs, water overflows and drips onto the furnace. For more, see our Air Conditioning Troubleshooting: 9 Common Problems & Solutions guide.

Universal Problems That Cause a furnace leaking water

Some issues cause leaks in any furnace type, usually related to airflow.

  • Clogged Air Filter: A dirty filter restricts airflow, which can cause the AC's evaporator coil to freeze. When the ice melts, it can overwhelm the drain pan and cause a major leak.

dirty furnace filter - furnace leaking water

  • Restricted Airflow: Blocked vents, closed registers, or a failing blower motor can also cause the evaporator coil to freeze and then thaw, creating a leak.
  • Cracked AC Drain Pan: The pan that collects AC condensation can crack or corrode over time, allowing water to drip onto your furnace.

These issues can be complex. Our guide on Furnace Not Blowing Hot Air: Guide to Troubleshooting Common Furnace Issues can help you identify related problems.

The Dangers of a Leaking Furnace: Why You Shouldn't Ignore It

A furnace leaking water might seem like a minor inconvenience, but it's a red flag you shouldn't ignore. A simple puddle can quickly lead to costly property damage, health risks, and serious safety hazards. Ignoring a leak can turn a simple fix into a major problem, similar to other AC Problems Requiring Immediate Attention.

Water Damage and Mold Growth

A consistent drip from your furnace leaking water can cause significant trouble. Water can seep into your home's foundation, subflooring, and walls, weakening its structure. It can also ruin interior finishes like hardwood floors, carpets, and drywall.

Damp, dark areas created by a leak are perfect for mold and mildew. Mold growth is not just unsightly; it can trigger allergies and respiratory problems for your family. You can learn more about how leaks cause mould growth and the risks involved.

Electrical Hazards and System Failure

Water and electricity are a dangerous combination. If water from a leak reaches your furnace's electrical components, it can cause short circuits, damaging the control board and wiring. This can lead to component failure, such as a seized blower motor, causing the entire system to stop working and potentially requiring a Time for a Furnace Replacement.

Most importantly, standing water near an electrical appliance creates a severe electrocution risk. This is why turning off the power immediately is the most critical first step.

The Hidden Dangers of a furnace leaking water: Carbon Monoxide

The most critical danger is carbon monoxide (CO). A furnace leaking water can sometimes indicate a cracked heat exchanger, which can allow deadly CO gas to leak into your home.

The heat exchanger separates combustion gases from your home's air. If it cracks, these dangerous gases, including carbon monoxide, can mix with the air you breathe. A leak can also signal incomplete combustion, which may produce soot and harmful fumes.

Carbon monoxide is colorless, odorless, and tasteless, making it impossible to detect without a CO detector. Exposure can cause flu-like symptoms, unconsciousness, or death. If you suspect a cracked heat exchanger (e.g., you smell soot), turn off the furnace, ventilate your home, and get everyone outside immediately. The importance of working carbon monoxide detectors cannot be overstated. This danger is far more serious than issues like Why Your AC Smells Like Burning Plastic.

Prevention and When to Call a Professional

Preventing a furnace leaking water is far better than dealing with an emergency repair. Regular maintenance prevents most leaks and saves you stress and money, but knowing when a problem is beyond your DIY skills is crucial for your safety. Our team offers comprehensive Furnace Maintenance in San Tan Valley, AZ and surrounding areas to keep your system running smoothly.

Preventative Maintenance Checklist

Many effective maintenance tasks are simple enough for homeowners to handle.

  • Change your furnace filter regularly: This is the most important task. A dirty filter can cause the system to freeze and leak. Change it every 1-3 months.
  • Clean the condensate line: For high-efficiency furnaces, regularly flushing the condensate line with a diluted bleach solution (check your manual) prevents clogs.
  • Inspect your humidifier: If you have one, check for loose connections or cracks. Turn off its water supply in the summer to prevent off-season leaks.
  • Check your vent pipes: Inspect PVC pipes for cracks or blockages and metal flue pipes for rust or loose connections.
  • Schedule annual professional inspections: A NATE-certified technician can spot hidden problems, clean internal components, and ensure your drainage system is working correctly, often preventing major repairs.

Knowing When to Call for Emergency Repair

Some situations involving a furnace leaking water require professional expertise to avoid danger and further damage.

Call a professional if you experience any of the following:

  • You can't find the leak's source after checking the basics.
  • Leaks persist after your DIY attempts.
  • You suspect a cracked heat exchanger (rust, soot smell, CO detector alarm). This is a safety emergency. Turn off the furnace and call for Emergency Furnace Repair in Gilbert, AZ immediately.
  • You notice electrical problems like sparking, burning smells, or tripped breakers.
  • The leak is significant or recurring, which can cause extensive home damage.
  • You smell gas. Turn off the gas supply, leave your home, and call your gas company and an HVAC professional right away.

Our experienced, NATE-certified technicians can diagnose and fix any furnace leak, keeping your home safe and comfortable.

Frequently Asked Questions about Furnace Leaks

We know that dealing with a furnace leaking water can bring up a lot of questions. It's perfectly normal to wonder what's going on! Here are some of the most common questions we hear from homeowners, along with clear answers to help you understand what might be happening with your system.

Why is my furnace leaking water in the summer?

Finding your furnace leaking water during the summer can be quite confusing, especially since your furnace isn't actively heating your home. The good news is, it's almost always a sign that your air conditioning system is the culprit, not the furnace itself!

Here's why: your central AC system has an indoor evaporator coil, which is often located right above your furnace. As your AC works hard to cool your home, it also removes humidity from the air. This process creates condensation, which is essentially water. This water is supposed to drip into a drain pan and then flow away through a condensate drain line.

However, if that AC condensate drain line gets clogged with algae, dirt, or other debris, the water has nowhere to go. It backs up, overflows the pan, and then drips down, making it look exactly like your furnace is leaking. So, if you spot a puddle when it's warm outside, your AC system is the first place to look!

Is it normal for a furnace to drain water?

This is a fantastic question, and the answer depends entirely on the type of furnace you have!

  • For high-efficiency (condensing) furnaces: Yes, it is completely normal for these furnaces to produce and drain water. They are designed to be super-efficient, and part of that process involves cooling exhaust gases until the water vapor condenses into liquid. This condensate needs to be drained away. However, while they produce water, it is not normal for this water to leak onto your floor. A healthy high-efficiency furnace has a clear, functional drainage system to channel this water safely away. If you see water on the floor, it means that drainage system is failing.
  • For standard-efficiency (non-condensing) furnaces: No, it is not normal for these furnaces to produce or drain water. Their heating process doesn't create condensation. So, if your standard-efficiency furnace is leaking water, it's always a sign of a problem. The water is likely coming from an attached component, like a humidifier, or from your air conditioning system (as discussed above). In either case, any leak from a standard furnace needs to be investigated right away.

How often should I perform furnace maintenance to prevent leaks?

Preventing a furnace leaking water often comes down to consistent, simple maintenance. Think of it as keeping your furnace happy and healthy!

First, and most importantly, you should change your furnace filter regularly. This is a quick and easy DIY task. We recommend swapping out your filter about every 1 to 3 months. If you have pets, allergies, or a large household, you might need to do it even more frequently, perhaps monthly. A clean filter ensures good airflow, which prevents many common issues that can lead to leaks.

Beyond that, the absolute best way to prevent leaks and keep your furnace running smoothly is to schedule a professional furnace inspection and tune-up annually. During this yearly check-up, our NATE-certified technicians can spot potential problems before they become big headaches. They'll look for things like:

  • Clogs in condensate lines or traps.
  • Worn-out condensate pumps that might fail soon.
  • Signs of a failing heat exchanger.
  • Other issues that could eventually cause a damaging leak.

Regular professional maintenance helps ensure your furnace's drainage system stays clear and all components are working as they should, giving you peace of mind all season long.

Conclusion

Finding your furnace leaking water can certainly give you a jolt, especially when you spot that unexpected puddle. But as we've journeyed through the common culprits, from a simple clogged condensate line in a high-efficiency unit to a faulty humidifier on a standard furnace, or even just a dirty air filter impacting your AC's performance, hopefully, you feel a bit more empowered. Understanding why it's happening is always the first crucial step toward getting things back to normal.

Your safety is always our top priority. The moment you find a leak, your very first actions should be to turn off the power and gas to your furnace. Then, swiftly clean up any standing water to prevent further headaches like water damage or mold. While some minor issues might be within your grasp to fix with a few simple DIY steps – like swapping out a dirty filter or clearing an obvious clog – it's important to know when to call in the cavalry. Complex problems, especially those involving your furnace's internal components like the heat exchanger, or any persistent leaks, truly call for the seasoned expertise of a professional.

For trusted, professional furnace repair in Pinal and Maricopa Counties, the NATE-certified technicians at We Fix It Home Services are always ready to lend a helping hand. We're here not just to diagnose the issue with precision, but to provide effective, lasting solutions and ensure your heating system is running safely and efficiently for years to come. Don't let a leak leave you out in the cold or worried about your home's safety. Contact us for all your heating needs – we're just a call away, ready to restore your peace of mind and your home's comfort!

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My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
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Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
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I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
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Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
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Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
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The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
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I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
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Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
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Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
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Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
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They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
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The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
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My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
Aaron H.
Cactus | We Fix It
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Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
Kasey D.
Cactus | We Fix It
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I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
Linda O.
Cactus | We Fix It
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
Brandon O.
Cactus | We Fix It
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Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
Cactus | We Fix It
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
Gregory B.
Cactus | We Fix It
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Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
Jean R.
Cactus | We Fix It
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
Victoria C.
Cactus | We Fix It
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
Ashley F.
Cactus | We Fix It
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The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
Cactus | We Fix It
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
Cactus | We Fix It
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
Cactus | We Fix It
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I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
Cactus | We Fix It
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
Cactus | We Fix It
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
Cactus | We Fix It
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Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
Cactus | We Fix It
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The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
Cactus | We Fix It
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Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
Aaron H.
Cactus | We Fix It
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Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
Kasey D.
Cactus | We Fix It
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I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
Linda O.
Cactus | We Fix It
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
Brandon O.
Cactus | We Fix It
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Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
Cactus | We Fix It
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
Gregory B.
Cactus | We Fix It
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Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
Jean R.
Cactus | We Fix It
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
Victoria C.
Cactus | We Fix It
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
Ashley F.
Cactus | We Fix It
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The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
Cactus | We Fix It
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
Cactus | We Fix It
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
Cactus | We Fix It
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I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
Cactus | We Fix It
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
Cactus | We Fix It
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
Cactus | We Fix It
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Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
Cactus | We Fix It
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Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
Cactus | We Fix It
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Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
Cactus | We Fix It
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They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
Cactus | We Fix It
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The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
Cactus | We Fix It

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