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The Great AC Leak: Troubleshooting and Repair Tips

The Great AC Leak: Troubleshooting and Repair Tips

When Your AC Unit Starts Leaking Water

An AC unit leaking water is one of the most common HVAC problems homeowners face, especially during Arizona's scorching summer months. While finding water pooling around your air conditioner can be alarming, the good news is that many causes are fixable with some basic troubleshooting.

Quick Answer for AC Unit Leaking:

  • Turn off your AC immediately to prevent further damage
  • Check your air filter - dirty filters cause 80% of frozen coil issues
  • Inspect the condensate drain line for clogs from algae or debris
  • Look for refrigerant leaks if you hear hissing sounds or smell sweet chemical odors
  • Call a professional for refrigerant leaks, electrical issues, or persistent problems

Water leaks from your AC aren't just a minor inconvenience. They can cause serious water damage to your home's walls, ceilings, and flooring. Even worse, the constant moisture creates the perfect breeding ground for mold and mildew, which can harm your family's health and indoor air quality.

The key to solving any AC leak is understanding what type of leak you're dealing with. Your air conditioner naturally produces condensation as it removes humidity from your home's air. A properly functioning system catches this water and drains it outside. When something goes wrong with this process, you get a leak.

This guide will help you identify whether you're dealing with a simple water drainage issue you can fix yourself, or a more serious refrigerant leak that requires immediate professional attention.

Infographic showing normal AC condensation process: warm humid air flowing over cold evaporator coil creating water droplets, condensation collecting in primary drain pan, water flowing through condensate drain line to outside, with backup secondary drain pan for overflow protection - AC unit leaking infographic

How Your AC System Manages Condensation

To understand why your AC unit is leaking, it's helpful to know how it normally handles water. Your air conditioner's primary job is to remove heat and humidity from your home's air. This process naturally creates condensation, which a healthy system is designed to manage and drain away.

Think of it like this: when you pour a cold drink on a hot Arizona day, condensation forms on the outside of the glass. Your AC works the same way, but on a much larger scale.

Here's what happens inside your system: Warm, humid air from your home flows over the evaporator coil, a cold component inside your indoor unit. As this air cools down, the moisture in it turns into water droplets - just like those beads of water on your cold glass.

This condensation is completely normal and actually shows your AC is doing its job of removing humidity from your home. The magic happens in what comes next.

Those water droplets drip down from the evaporator coil into a primary drain pan sitting directly underneath. Think of this pan as the first line of defense against water damage. From there, the water flows through a condensate drain line - usually a white PVC pipe that's angled downward so gravity can drain the water safely outside your home.

But smart system designers know things don't always go perfectly. That's why many AC units, especially those in attics or above finished rooms, have a secondary drain pan underneath the entire unit. This backup pan catches any water if the primary pan overflows or if something goes wrong with the drainage system.

When everything works as designed, you'll never see a drop of water where it shouldn't be. But when your AC unit is leaking, it means somewhere in this carefully orchestrated water management system, something has gone wrong. The good news? Many of these issues are fixable once you know what to look for.

Is It a Water Leak or a Refrigerant Leak?

Not all leaks are the same, and figuring out what's actually dripping from your AC unit leaking can make the difference between a simple weekend fix and calling for emergency help. The fluid coming from your system could be harmless water from normal condensation, or it could be refrigerant—a hazardous chemical that requires immediate professional attention.

Refrigerant (sometimes called "Freon" or "coolant") is the lifeblood of your air conditioning system. This specialized fluid cycles through your AC's coils and pipes, absorbing heat from inside your home and releasing it outside. Unlike gasoline in your car, refrigerant doesn't get "used up"—the same amount should circulate through your system for years unless there's a leak.

Here's the thing: one type of leak is messy and inconvenient, while the other can be downright dangerous for your family and the environment.

Water leaks are usually pretty obvious. You'll see clear, odorless liquid pooling around your unit, maybe some water stains creeping across your ceiling, or hear the steady drip, drip, drip that drives you crazy at 2 AM. If your drain line is backing up, you might hear some gurgling or bubbling sounds. The biggest telltale sign? That musty, moldy smell that develops when water sits around too long.

Refrigerant leaks are trickier to spot because refrigerant typically escapes as an invisible gas. You won't see a puddle, but you might notice an oily residue around the leak area. Instead of dripping sounds, listen for hissing, gurgling, or bubbling noises coming from your coils or refrigerant lines. Some people describe a sweet, chemical odor, though pure refrigerant is actually odorless.

The real giveaway for a refrigerant leak is how your system behaves. Your AC will struggle to cool your home, blowing warmer air from the vents and running constantly without reaching the temperature you set. You might even see ice buildup on your evaporator coils or refrigerant lines—counterintuitive, but low refrigerant can actually cause freezing.

While water leaks mainly threaten your property with potential water damage and mold growth, refrigerant leaks are a whole different beast. Refrigerant is a hazardous chemical that can cause headaches, dizziness, and nausea with exposure. It's also terrible for the environment, contributing to ozone depletion and global warming.

If you suspect your AC unit is leaking refrigerant, turn off your system immediately, open windows to ventilate the area, and call a professional right away. This isn't a DIY situation—handling refrigerant requires special EPA certification and equipment that only trained technicians have.

FeatureWater LeaksRefrigerant Leaks
AppearanceClear, odorless liquid; pooling water; water stains on walls/ceilings.Not visible as a liquid (escapes as gas); may leave an oily residue around the leak site.
SoundDripping sounds; potentially bubbling if drain line is backed up.Hissing, gurgling, or bubbling noises (especially from coils or lines).
OdorMusty or moldy smell (due to stagnant water and mold growth).Sweet, chemical odor (though refrigerant itself is generally odorless, some additives may have a scent).
System BehaviorReduced cooling performance (if due to frozen coils); increased humidity.Decreased cooling efficiency; warmer air from vents; AC running constantly; ice buildup on evaporator coils or refrigerant lines.
Danger LevelPrimarily property damage (water damage, mold); potential electrical hazard.Health risks (irritation, dizziness, nausea, organ damage from severe exposure); environmental hazard (ozone depletion, global warming); fire hazard (though typically non-flammable, can ignite near open flame).

Common Causes for an AC Unit Leaking Water & DIY Fixes

Finding your AC unit leaking water is frustrating, but many common causes are manageable for a homeowner. Before calling for service, try some basic troubleshooting. Important: Always turn off the power to your AC unit at the thermostat and breaker box before any inspection or maintenance.

Image of a homeowner inspecting their indoor AC unit's filter - AC unit leaking

Troubleshooting an AC Unit Leaking Due to a Clogged Drain Line

A clogged condensate drain line is the most common culprit when your AC unit is leaking water. Over time, this PVC pipe can get blocked by algae, dirt, and debris. The water then backs up and overflows the primary drain pan, leading to puddles in your home.

Image of a clogged PVC condensate drain pipe - AC unit leaking

Here's how you can try to clear it:

  1. Locate the drain line: This is typically a PVC pipe (usually 3/4 inch) that exits your indoor AC unit and leads outside.
  2. Find the access point: Many drain lines have a clean-out opening (a T-shaped vent with a cap) near the indoor unit. Remove the cap.
  3. Clear the clog:
    • Use a wet-dry vacuum: Attach a wet-dry vacuum to the outdoor end of the drain line. Create a tight seal and run the vacuum for a few minutes to suck out the clog.
    • Pour a cleaning solution: Alternatively, pour a mixture of 1 cup distilled white vinegar and 1 cup warm water down the clean-out opening. Let it sit for 30-60 minutes, then flush with water. Vinegar is generally safer for pipes than diluted bleach.
    • Manual clearing (if accessible): For nearby clogs, you can try gently using a plumber's snake, but be careful not to damage the pipe.

Once the clog is clear, turn your AC back on and monitor for proper drainage. For more detailed instructions, you can follow guides like how to clean a clogged AC drain line.

How a Dirty Air Filter Can Cause an AC Unit Leaking Water

A dirty air filter is a frequent cause of your AC unit leaking. It restricts airflow over the evaporator coil, causing it to get too cold and freeze over.

Image comparing a clean and a dirty AC air filter - AC unit leaking

When this ice melts, the sudden rush of water can overwhelm the drain pan, causing a leak. A dirty filter also makes your AC work harder, increasing energy bills and risking damage to other components.

The Fix:

  1. Check your air filter: Check your filter monthly. If it's grey or clogged, it's time to change or clean it.
  2. Replace or clean: Replace disposable filters with a new one of the correct size. Clean reusable filters according to the manufacturer's instructions.
  3. Allow the coil to thaw: If the coil is frozen, turn off the AC. You can switch the thermostat to "fan only" to speed up thawing. Place towels to catch water. Do not chip at the ice, as this can damage the delicate coils. Allow several hours for it to defrost completely.

Regularly changing your air filter is a simple, effective preventative measure. For more tips, check out how to clean an AC filter.

Other Potential Causes: Damaged Pans and Pump Failures

If the drain line and filter are fine but your AC unit is still leaking, the issue may be another component.

  • Damaged or Rusted Drain Pan: The primary drain pan beneath the evaporator coil can crack or rust over time, especially in older units. A visual inspection can reveal damage like cracks or rust that cause leaks. Patching a damaged pan is a temporary fix. A cracked or rusted pan needs professional replacement, as it requires accessing internal AC components.

  • Condensate Pump Malfunction: Some systems use a condensate pump if gravity drainage isn't possible (e.g., in a basement). This pump actively moves water outside. If the pump fails, clogs, or loses power, water will overflow the drain pan. Check if the pump has power and if its reservoir is full. Cleaning debris from the reservoir might fix it. If the pump is broken, it needs professional repair or replacement.

A visual inspection of these components can help narrow down the cause of your AC unit leaking. Look for standing water in the drain pan, physical damage, or a non-running condensate pump.

When to Call a Professional for Your Leaking AC

While DIY troubleshooting is great, some AC unit leaking problems require professional expertise. Attempting complex HVAC repairs without training is dangerous. You could cause more damage, create safety hazards, or void your warranty. Professionals have the specialized tools and certifications required for these jobs.

Suspected refrigerant leaks are not a DIY job. If you notice hissing sounds, an oily residue, or poor cooling, call a professional. Refrigerant is a hazardous chemical and requires EPA certification to handle safely, protecting your family and the environment.

If your AC unit keeps leaking after you've changed the filter and cleared the drain line, this persistent leak after troubleshooting points to a deeper issue that needs professional diagnosis.

Visible damage to coils or pans also requires a professional. Cracks in your drain pan, significant rust, or damage to your evaporator coil are not DIY projects, as these parts need precise installation.

Call a pro immediately for any electrical issues like flickering lights, burning smells, or water near electrical parts. Turn off the power at the breaker. Water and electricity are a dangerous mix for any homeowner to handle.

Frozen coils with no obvious cause, like a clean filter, likely mean a low refrigerant charge or another internal issue. This requires professional diagnostic tools to find and fix the root cause.

Regular professional maintenance helps prevent these issues and reduces utility bills by keeping your system efficient. A small investment in tune-ups can save you from expensive emergency repairs.

At We Fix It Home Services, our NATE-certified technicians have seen every type of AC unit leaking scenario imaginable. We're equipped with the right tools, training, and experience to diagnose problems accurately and fix them right the first time. Serving Pinal and Maricopa Counties, we're here to provide the best care at the best prices—because your family's comfort shouldn't be left to chance.

Frequently Asked Questions about a Leaking AC Unit

When you find your AC unit leaking, it's natural to have questions. We've helped families in Pinal and Maricopa Counties for years, and these are the questions we hear most often.

What are the potential dangers of an AC unit leaking water?

An AC unit leaking water can cause serious problems. The most immediate concern is property damage, as water can soak into drywall, ceilings, and flooring, leading to costly repairs. Persistent moisture also creates a breeding ground for mold and mildew. Mold spores can compromise your family's health, triggering allergies, worsening asthma, and causing respiratory issues. There's also a potential electrical hazard if water reaches any wiring.

Can I still run my AC if it's leaking?

We strongly recommend turning off your AC immediately. Running a leaking AC will worsen the water damage and can create a serious electrical hazard. If the leak is from a frozen evaporator coil, continuing to run the unit can destroy the compressor—the heart of your AC and an expensive part to replace. Shutting off the AC, even on a hot day, prevents much costlier damage.

Why is my AC leaking water but not cooling my home effectively?

This combination of symptoms usually points to a frozen evaporator coil. When the coil freezes, ice blocks airflow, so your home doesn't cool properly. When the ice melts, the sudden rush of water overwhelms the drain pan, causing the leak.

The two main causes of frozen coils are dirty air filters and low refrigerant levels. A dirty filter restricts airflow and is an easy fix: replace the filter and let the coil thaw.

Low refrigerant is more serious, as it indicates a leak. The drop in pressure causes the coil to freeze. If you've checked your filter and it's clean, or if you suspect a refrigerant issue, it's time to give us a call. Our NATE-certified technicians can quickly diagnose what's causing both the leak and the cooling problems, getting your home comfortable again.

Prevent Leaks and Protect Your HVAC System

The best way to deal with an AC unit leaking is to prevent it. Like car care, regular AC maintenance helps avoid unexpected breakdowns and water damage.

Regular maintenance is your best defense against costly repairs, especially on sweltering Arizona days. We've seen how simple preventative steps save homeowners significant money and stress.

  • Change air filters regularly: This is the most important preventative task. Check your filter monthly, especially during summer. A clean filter ensures proper airflow, preventing frozen coils and subsequent leaks.
  • Schedule annual professional tune-ups: Our technicians can spot potential trouble early, checking for drain line clogs, drain pan wear, and correct refrigerant levels. Spring is the ideal time for a tune-up before summer arrives.
  • Keep the outdoor unit clear of debris: A blocked outdoor unit forces the entire system to work harder, which can affect indoor performance and efficiency.
  • Monitor refrigerant levels: During maintenance, a technician will check refrigerant levels. Low refrigerant can cause coils to freeze and leak.
  • Use drain pan treatments: A technician can use algaecide tablets to prevent the algae growth that clogs condensate lines.

At We Fix It Home Services, we're a family-owned company proudly serving Pinal and Maricopa Counties. We believe in taking care of our neighbors with the same attention we'd give our own family's HVAC system. Our commitment is simple: provide the best care at the best prices, every time.

Don't wait until your AC unit starts leaking to think about maintenance. From emergency repairs to comprehensive maintenance plans, we're here to keep your home comfortable and dry year-round. Learn more about our HVAC services and find how we can help you stay ahead of problems before they start.

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My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
Aaron H.
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Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
Kasey D.
Cactus | We Fix It
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I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
Linda O.
Cactus | We Fix It
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
Brandon O.
Cactus | We Fix It
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Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
Cactus | We Fix It
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
Gregory B.
Cactus | We Fix It
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Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
Jean R.
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
Victoria C.
Cactus | We Fix It
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
Ashley F.
Cactus | We Fix It
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The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
Cactus | We Fix It
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
Cactus | We Fix It
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
Cactus | We Fix It
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I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
Cactus | We Fix It
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
Cactus | We Fix It
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Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
Cactus | We Fix It
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Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
Cactus | We Fix It
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Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
Cactus | We Fix It
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They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
Cactus | We Fix It
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The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
Cactus | We Fix It
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My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
Aaron H.
Cactus | We Fix It
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Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
Kasey D.
Cactus | We Fix It
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I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
Linda O.
Cactus | We Fix It
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
Brandon O.
Cactus | We Fix It
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Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
Cactus | We Fix It
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
Gregory B.
Cactus | We Fix It
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Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
Jean R.
Cactus | We Fix It
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
Victoria C.
Cactus | We Fix It
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
Ashley F.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
Cactus | We Fix It
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
Cactus | We Fix It
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
Cactus | We Fix It
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
Cactus | We Fix It
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
Cactus | We Fix It
Testimonial

Customer Testimonials

Discover how we've helped homeowners improve their comfort, save on energy bills, and enjoy reliable HVAC performance.
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My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
Aaron H.
Cactus | We Fix It
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Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
Kasey D.
Cactus | We Fix It
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I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
Linda O.
Cactus | We Fix It
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
Brandon O.
Cactus | We Fix It
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Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
Cactus | We Fix It
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
Gregory B.
Cactus | We Fix It
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Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
Jean R.
Cactus | We Fix It
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
Victoria C.
Cactus | We Fix It
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
Ashley F.
Cactus | We Fix It
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The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
Cactus | We Fix It
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
Cactus | We Fix It
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
Cactus | We Fix It
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I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
Cactus | We Fix It
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
Cactus | We Fix It
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
Cactus | We Fix It
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Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
Cactus | We Fix It
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Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
Cactus | We Fix It
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Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
Cactus | We Fix It
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They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
Cactus | We Fix It
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The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
Cactus | We Fix It

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