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Breathe Easy: Simple Solutions for a Smelly AC

Breathe Easy: Simple Solutions for a Smelly AC

Why Your AC Smells Bad and What It Means

When your AC smells bad, it's more than just unpleasant—it's your system signaling a problem. Odors from your air conditioner can indicate anything from a simple maintenance issue to a serious safety hazard that requires immediate attention.

Quick AC Smell Diagnosis:

  • Musty/Dirty Socks - Mold or mildew growth on coils or in drain lines
  • Burning/Electrical - Overheating components or electrical problems (turn off immediately)
  • Rotten Eggs/Garbage - Dead animal in ductwork or natural gas leak (evacuate if gas suspected)
  • Chemical/Sweet - Refrigerant leak (call professional immediately)

Arizona's extreme heat and monsoon humidity put extra stress on AC systems, creating the perfect conditions for odor-causing issues like mold growth and component overheating.

Many AC odors can be eliminated with simple DIY maintenance, but others require professional attention to keep your family safe and your system running efficiently.

Understanding what each smell means helps you respond appropriately. A musty smell might just need a clean filter, while a burning odor could signal a dangerous electrical issue that needs to be addressed quickly to prevent a fire.

Infographic showing four common AC smells with icons: musty smell from moldy evaporator coil, burning smell from overheating motor, rotten egg smell from dead animal in ductwork, and chemical smell from refrigerant leak, each with brief cause descriptions - AC smells bad infographic roadmap-5-steps

What's That Smell? A Homeowner's Guide to Identifying AC Odors

When your AC smells bad, it's trying to tell you something. Different odors point to different problems, ranging from simple maintenance needs to urgent safety hazards. Think of yourself as a smell detective; each scent is a clue. Some issues can be solved with basic DIY maintenance, while others require a professional to ensure your family's safety and comfort.

Musty or Mildew Smell (aka "Dirty Sock Syndrome")

A persistent musty or funky odor, often called "dirty sock syndrome," means you likely have mold and mildew growth. While a brief musty whiff can be normal when first starting your AC, a lasting smell indicates a problem.

Mold and mildew thrive in the dark, damp environment of your AC's evaporator coils, drain pan, and ductwork, feeding on moisture and dust.

  • Evaporator Coils: These coils are a primary culprit. As they cool the air, condensation forms. When dust and dirt build up on the coils, this moisture creates a perfect breeding ground for mold and bacteria.
  • Clogged Condensate Lines: This drain system carries moisture away, but if it gets blocked by algae or sludge, water backs up into the drain pan. This stagnant water allows biological growth to flourish. For more details, see our guide on Troubleshooting AC Drainage Problems in San Tan Valley.
  • Dirty Air Filters: A clogged filter not only restricts airflow but can become a breeding ground for mold itself. It also makes your system work harder, increasing moisture that encourages mold growth.

Beyond the bad smell, mold spores circulating through your home can trigger allergies and respiratory issues.

Dirty, moldy evaporator coil - AC smells bad

Burning Smell (Plastic, Gunpowder, or Electrical)

A burning smell from your AC is an EMERGENCY. Whether it smells like melting plastic, gunpowder, or electrical burning, it signals a serious problem that could cause equipment damage or a fire.

  • Overheating Motors: The blower, fan, or compressor motors can overheat due to component failure, lack of lubrication, or being overworked by a dirty air filter.
  • Electrical Problems: Frayed wiring, shorted circuit boards, or overheated electrical connections can produce a burning plastic smell. A gunpowder-like odor often points to a shorted-out motor or circuit board.

An initial smell of dust burning off components when you first turn on the AC for the season is normal if it fades quickly. If the smell lingers or strengthens, it's a more serious issue.

What to do immediately: Turn off your AC at the thermostat and the circuit breaker. Do not attempt to fix this yourself. Call a professional to safely diagnose the electrical problem. Learn more from our guides on Why Your AC Smells Like Burning Plastic and Why Air Conditioner Tripping the Circuit Breaker.

Rotten Eggs or Garbage Smell

A rotten egg or garbage smell from your AC points to one of two serious problems that should not be ignored.

  • Dead Animals: Small creatures can get trapped and die in your ductwork. The smell of decomposition then circulates through your home when the AC runs. This introduces bacteria into your air and requires professional removal and sanitization.
  • Natural Gas Leaks: This is a genuine emergency. Gas companies add a chemical (mercaptan) to natural gas to give it a distinct rotten egg smell as a safety warning.

If you suspect a gas leak: Do not touch electrical switches. Open windows, evacuate everyone from the house, and call your gas company and the fire department from a safe distance. For detailed steps, see What to do if you suspect a gas leak.

To prevent pests from entering your system, we can install protective screens on exterior vents.

Exterior air duct vent with a screen to prevent pests - AC smells bad

Chemical, Skunk, or Sweet Smell

A chemical, sweet, or skunk-like smell usually indicates a refrigerant leak. Refrigerant is the fluid that cools your home, and it should never leak from its closed system.

Different refrigerants have different odors; some smell sweet like chloroform, while others can smell like skunk spray. Refrigerant is toxic, and exposure can cause dizziness, nausea, or other health issues. Besides the smell, other signs include hissing or bubbling sounds, warm air from vents, and higher energy bills.

Do not try to fix this yourself. Turn off your AC and call a professional immediately. Our technicians can safely repair leaks and recharge your system. Find out more about AC Repair Issues and Solutions.

Simple DIY Fixes for When Your AC Smells Bad

Before calling a professional, a few simple DIY steps can often eliminate common AC odors. Important: These fixes are only for musty or dusty smells. If you smell burning, chemicals, or suspect a gas leak, skip this section and call a professional immediately.

Step 1: Change Your Air Filter

Changing the air filter is the simplest and most effective first step for a musty or dusty smelling AC. A clogged filter restricts airflow and forces your system to work harder. The trapped dust, dander, and moisture can create stale odors and become a breeding ground for mold.

  • Locate and Inspect: Find your filter, usually in a return air vent or the air handler unit. If it looks grey or dirty, it's time for a replacement.
  • Replace: Swap the dirty filter with a clean one. In Arizona's dusty climate, check your filter monthly and replace it every 1-3 months.
  • Choose the Right Filter: Pay attention to the MERV rating. Higher ratings offer better filtration, but check your system's manual to ensure it can handle the increased airflow resistance.

This simple step can significantly improve your air quality. For more tips, see our guide on 10 Simple AC Maintenance Tips You Need to Practice.

Comparison of a clean white air filter to a dirty grey one - AC smells bad

Step 2: Clean the Condensate Drain Line and Pan

If a new filter doesn't fix the musty smell, check the condensate drain line and pan. These components manage moisture and can cause odors if neglected. The drain line can clog with algae and sludge, causing water to back up in the pan. This stagnant water is a breeding ground for mold and bacteria.

First, turn off the power to your AC at the thermostat and circuit breaker.

  1. Clean the Drain Pan: Locate the pan under the indoor unit. If there's standing water, remove it with a wet/dry vac or towels. Clean the pan with a 50/50 solution of water and white vinegar to remove any mold or sludge.
  2. Flush the Drain Line: Find the access tee (a T-shaped PVC pipe with a cap). Slowly pour about a half cup of distilled white vinegar into the opening. Let it sit for 30 minutes, then flush the line with hot water.
  3. Prevent Future Growth: Consider using drain pan tablets to prevent future algae and mold growth.

If you see water pooling near your AC unit, it's a clear sign of a drainage problem. Our guide on Water Pooling Around Your AC Unit Tempe can help you understand the issue.

When to Call a Professional for Your Smelly AC

While some AC odors have DIY fixes, many require professional expertise. Certain smells are warning signs of serious issues that need an expert to ensure your family's safety and prevent costly damage. Knowing when to call a professional is key.

The Importance of Regular AC Maintenance

In Arizona, AC units work hard for months, making professional maintenance essential to prevent odors and breakdowns. A professional tune-up is the best way to keep your system clean and efficient.

During a tune-up, a NATE-certified technician will:

  • Thoroughly clean evaporator and condenser coils
  • Inspect electrical components for hazards
  • Clear condensate drain lines of clogs
  • Lubricate moving parts to prevent overheating
  • Check refrigerant levels for leaks

Most importantly, maintenance catches small issues before they become major, expensive failures during peak season. Regular service not only prevents odors but also keeps your system running efficiently, extends its lifespan, and saves you money on energy bills. Learn more in our AC Maintenance Guide: Importance and find out How Often Should You Service Your Air Conditioner.

Signs You Need an Expert for an AC that Smells Bad

The following signs indicate you need to turn off your system and call a professional immediately:

  • Burning Smells: Odors of burning plastic, electrical components, or gunpowder indicate serious problems like overheating motors or electrical shorts. This is a potential fire hazard.
  • Chemical or Skunk-Like Smells: These odors signal a refrigerant leak. Refrigerant is toxic and requires a certified professional to handle safely.
  • Suspected Gas Leak: After evacuating and calling the gas company, an HVAC professional must inspect your system to ensure it's safe to operate.
  • Persistent Musty Odors: If DIY cleaning doesn't eliminate a musty smell, it suggests a deeper issue, like mold in the ductwork, that needs professional diagnosis.
  • Loud Noises with Odors: Grinding, squealing, or hissing sounds accompanying bad smells indicate failing mechanical parts that need an expert to prevent further damage.

For more on these warning signs, see our articles on Signs Your AC Needs Immediate Repair and AC Problems: Immediate Attention.

Advanced Solutions: UV Lights and Air Purifiers

After fixing the immediate odor, consider advanced solutions to prevent future smells and improve indoor air quality.

  • UV Light Systems: Installed in your air handler, these use germicidal UV-C light to kill mold, bacteria, and viruses on the evaporator coil, keeping it clean and preventing musty smells.
  • Whole-Home Air Purifiers: These systems offer superior filtration, capturing microscopic particles that standard filters miss and removing up to 99.98% of airborne contaminants.
  • Activated Charcoal Filters: High-MERV filters with activated charcoal are excellent at absorbing and neutralizing odor-causing compounds.

These technologies are especially valuable in Arizona's dusty environment. Our team can recommend the best indoor air quality solutions for your home.

UV light installed inside an air handler unit - AC smells bad

Frequently Asked Questions about an AC that Smells Bad

Homeowners often have questions about strange AC smells. Here are answers to the most common ones.

Why does my AC smell bad only when I first turn it on?

This is often caused by one of two things:

  • Dust Burn-Off: Dust settles on internal components when the AC is off. When you turn it on for the first time in a while, the dust burns off, creating a temporary smell that should fade within minutes.
  • Mold and Mildew: The smell could also be from mold that grew in the damp, dark system during inactivity. When the AC starts, it blows these spores into your home. If the musty odor persists, it indicates a problem that needs to be addressed.

Can a smelly AC unit make my family sick?

Yes, absolutely. Some AC smells indicate problems that can affect your family's health. Your nose is a good first line of defense against potential HVAC health hazards.

  • Mold and Mildew: A musty smell means mold spores are circulating in your air, which can trigger allergies and respiratory issues, especially for sensitive individuals.
  • Chemical Smells: A refrigerant leak is toxic. Exposure can cause headaches, dizziness, and other health problems.
  • Rotten Egg Smell: This could be a natural gas leak, which is a serious emergency. Natural gas is highly flammable and inhaling it can lead to oxygen deprivation.
  • Decomposing Animals: A dead animal in the ductwork releases bacteria and contaminants into your air.

Trust your instincts. If a smell is strong, persistent, or anyone feels unwell, turn off the system and call a professional.

How often should I have my AC professionally cleaned to prevent odors?

In Arizona's climate, we recommend professional HVAC service at least once a year, ideally in the spring. This helps keep the system clean, efficient, and odor-free.

Due to our region's dust and humidity, some homeowners benefit from twice-yearly service, especially those with allergies or a history of AC odor problems. Regular maintenance improves efficiency, extends system life, and ensures clean air, saving you from costly emergency repairs on the hottest day of the year.

Conclusion

When your AC smells bad, it's your system signaling that something needs attention. Now you have the knowledge to understand these smells and respond correctly. A musty odor may be a simple DIY fix, but a burning smell, chemical scent, or rotten egg odor are safety concerns that require professional expertise.

Your family's comfort and safety are paramount. Ignoring a problem can lead to more expensive repairs and potential health risks.

At We Fix It Home Services, our NATE-certified technicians have the experience to solve any AC odor issue. As a family-owned company, we understand the importance of home comfort in Arizona. We can diagnose the problem and restore clean, fresh air to your home, whether it's a persistent musty smell or a more alarming chemical odor.

Don't let a smelly AC compromise your comfort or air quality. If you're dealing with a stubborn AC smells bad situation in Mesa or anywhere throughout Pinal and Maricopa Counties, schedule your AC repair today. We're here to help you breathe easy again.

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My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
Aaron H.
Cactus | We Fix It
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Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
Kasey D.
Cactus | We Fix It
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I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
Linda O.
Cactus | We Fix It
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
Brandon O.
Cactus | We Fix It
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Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
Cactus | We Fix It
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
Gregory B.
Cactus | We Fix It
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Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
Jean R.
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
Victoria C.
Cactus | We Fix It
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
Ashley F.
Cactus | We Fix It
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The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
Cactus | We Fix It
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
Cactus | We Fix It
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
Cactus | We Fix It
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I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
Cactus | We Fix It
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
Cactus | We Fix It
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
Cactus | We Fix It
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Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
Cactus | We Fix It
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Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
Cactus | We Fix It
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Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
Cactus | We Fix It
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They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
Cactus | We Fix It
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The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
Cactus | We Fix It
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My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
Aaron H.
Cactus | We Fix It
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Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
Kasey D.
Cactus | We Fix It
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I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
Linda O.
Cactus | We Fix It
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
Brandon O.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
Cactus | We Fix It
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
Gregory B.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
Jean R.
Cactus | We Fix It
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
Victoria C.
Cactus | We Fix It
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
Ashley F.
Cactus | We Fix It
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The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
Cactus | We Fix It
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
Cactus | We Fix It
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
Cactus | We Fix It
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
Cactus | We Fix It
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
Cactus | We Fix It
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Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
Cactus | We Fix It
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Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
Cactus | We Fix It
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The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
Cactus | We Fix It
Testimonial

Customer Testimonials

Discover how we've helped homeowners improve their comfort, save on energy bills, and enjoy reliable HVAC performance.
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
My unit would not cool below 79°. I contacted We Fix It Homes Services because Mike the owner has done work for me before and is a man of integrity, honest and top notch. Jeremy, the tech, came out promptly the next day. Jeremy is absolutely fantastic! He was able to diagnose the problem and get my air cooling again within the hour. You can’t go wrong using We Fix It Homes Services for all of your HVAC needs. Ask for Jeremy to be your tech, you won’t be disappointed.
Aaron H.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
Mike was quick to help out a friend in need. Their AC unit went out and they have a new baby at home, he was able to show up within an hour to accommodate! He has not only accommodated my family when needed, but also close friends as well with no questions asked! We will continue to use, and refer! Thank you Mike, your services are greatly appreciated!
Kasey D.
Cactus | We Fix It
Star icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix ItStar icon | We Fix It
I highly recommend this company. They gave a detailed plan and performed the plan. They installed a quality unit and it is working above our expectations. Mike graciously answered all my questions and questioning. He and Jeremy arrived early for every appointment. We asked them to replace our unit on Thursday morning and had cool by Friday at 1:30. We are very pleased.
Linda O.
Cactus | We Fix It
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My AC went out on Tuesday and this company came out the same day evaluated it advised me in detail what the issue was, gave a EXACT quote and had my home running quick. The two techs. That put my new system in were beyond reproach. I will ABSOLUTELY continue to use this company.
Brandon O.
Cactus | We Fix It
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Awesome, honest local business! Michael was able to come out within an hour of me calling and fix our AC. He educated us with photos and provided honest resolution with no up charge gimmicks. Will be our go to AC repair company going forward.
Mike C.
Cactus | We Fix It
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I had a great experience with this company and specifically 2 of the employees, Ralph and his brother, who came out to fix my AC unit. After my home warranty company left me with no AC in 100+ degree weather for months they came out and got it up and running in no time. Ralph figured out what was wrong with my unit, found the parts and even sent his brother to help get it repaired after hours. They both were extremely responsive and did not disappoint. I would highly recommend calling them first if you have any issues with ...
Gregory B.
Cactus | We Fix It
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Great experience! Mike was polite, gave his honest opinion and available options. No hard pressure sales. Really appreciate him coming same day (within 3 hours ) to diagnosis problem.
Jean R.
Cactus | We Fix It
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WOW! I’m impressed. Arizona in August and they got to my house within an hour of calling. Decent price. Wonderful customer service. Thank you! Mike was great.
Victoria C.
Cactus | We Fix It
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Our AC unit went out last week. I found these guys on Google and they had all great reviews. They were quick to respond, showed up when they said they would and did great work!
Ashley F.
Cactus | We Fix It
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The Technician Ralph that was sent out was caring and concerned for my dogs and my elderly mother. He did an amazing job got everything fixed within the hour and our house is cool. Great company.
Debbie H.
Cactus | We Fix It
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They came out to replace a water heater and in between releasing the water the young Man cleaned the AC units and he noticed that Freon was needed very attentive thorough really recommend them.
Michael V.
Cactus | We Fix It
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We Fix It was professional and accommodating for my tune-up! Was very honest about what was going on with the inner workings of my unit and what was required to keep it kicking. 13-year-old unit. Nothing but friendly and professional over here.
Pierre E.
Cactus | We Fix It
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I have nothing but great things to say about this company. They’re honest, on time, extremely competitive and do absolute top notch quality work. We’ve had our A/C unit replaced by them, annual checkups and maintenance, work done at relatives homes (mold removal and UV light installation) and other work at our previous home. We’ll be lifetime customers and I’ll gladly recommend them to anyone. Thanks guys!
Blake A.
Cactus | We Fix It
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Very knowledgeable and professional. Showed up on short notice exactly at the time they said they would. Took on a challenging repair and handled the situation with no complaints and got our AC units back up the same day. Definitely will be our go-to company for any HVAC issues in the future.
Richard M.
Cactus | We Fix It
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Ralph did an awesome job of fixing our air conditioning. Friendly and courteous and very professional. Would highly recommend him for any future services.
Sally D.
Cactus | We Fix It
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Mike came out to check my AC unit. He was on time. Very informative and pleasant to talk to. I would highly recommend this company. I believe they have good work ethics and can be trusted.
Valerie L.
Cactus | We Fix It
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Seriously the best place I could ask for! Called them around 8 am. They were here by 10 am. I love how Mike took the extra time to explain everything to me about our AC and went out of his way to check everything. Please call them, they are worth it!!
Jessica G.
Cactus | We Fix It
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Mike was absolutely amazing! He was on time, He explained everything he was doing, and showed me before and after’s. My house instantly cooled down after he fixed it. Would recommend 1000x’s!
Shaina K.
Cactus | We Fix It
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They were fast same-day service, my ac quit working it was 113 outside, I called, and they came in less than 2 hours, had the parts on the truck, fixed my ac, got me blowing cold air again in under 2 hours, so happy with them and the service performed!! Strongly recommend
Chris A.
Cactus | We Fix It
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The owner showed up early in the morning, on time, on a holiday weekend. He had my AC working in 10 minutes. Price was so reasonable that I was shocked. I had anticipated an inflated holiday charge. Very professional. I HIGHLY recommend this company.
Lisa B.
Cactus | We Fix It

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